Privacy Policy

The Action Method LLC
Effective Date: January 1st, 2024

The Action Method LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital courses or mentorship programs, or use our AI-powered filmmaking tools (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

We are The Action Method LLC, a U.S.-based company providing:

- Online educational programs

- AI-assisted short film and screenplay development tools

- Digital downloads and templates

- Mentorship and coaching programs

If you have questions, contact us:
[email protected]

2. Paddle as Merchant of Record

For some purchases, we use Paddle as our Merchant of Record. When you buy a product through Paddle, they:

Process your payment

Handle taxes (VAT/GST/Sales Tax)

Provide fraud prevention

Send order confirmation and receipts

When Paddle processes your payment, they act as a data controller for billing information.
Their Privacy Policy: https://www.paddle.com/legal/privacy

We only receive limited information from Paddle—typically your name, email, country, and product purchased.

3. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided voluntarily:

Name

Email address

Billing address (if required)

Account login details

Phone number (optional)

Purchase history

B. Payment Information

We do not store full credit card numbers.

Payments may be processed by Paddle (Merchant of Record).

When processed via Stripe or other gateways, only tokenized/last-4 digits may be visible.

C. Automatically Collected Data

When you use our website, we may collect:

IP address

Device type

Browser type

Pages visited

Time on site

Click behavior

Referral source

Cookie identifiers

D. User-Generated Content

When interacting with AI tools, you may submit prompts, text, creative materials, or feedback.

E. Communication Data

Emails, messages, and support inquiries.

4. How We Use Your Information

We use your data to:

- Provide access to purchased products

- Deliver AI-powered educational tools

- Process payments and send receipts

- Personalize your learning experience

- Improve our courses and platform

- Send training materials and updates

- Send optional marketing emails (you may unsubscribe anytime)

- Detect and prevent fraud

- Comply with legal obligations

We never sell your personal information to third parties.

5. Legal Bases for Processing (GDPR / UK GDPR)

For users in the EU/UK, we process personal data under these bases:

Contract performance (providing purchased Services)

Legitimate interest (analytics, security, platform improvement)

Consent (email marketing, cookies, optional fields)

Legal obligation (tax records, fraud prevention)

6. Sharing Your Information

We may share your information with:

A. Paddle (Merchant of Record)

Processes payments, calculates taxes, issues invoices.

B. Service Providers

Used solely for operating our business:

Email marketing providers (e.g., MailerLite, ConvertKit, HighLevel)

Hosting services

Analytics tools (Google Analytics)

AI processing tools (if applicable)

C. Legal Compliance

We may disclose data when required by law.

We never sell or rent your personal data.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Improve site performance

- Analyze visitor behavior

- Personalize content

- Provide essential platform functionality

You may disable cookies in your browser settings, but some features may not work.

8. Data Retention

We retain data only as long as necessary:

For active customer accounts, as long as you use the Services

Financial/accounting records: minimum 7 years

Analytics data may be retained for platform improvement

You may request deletion at any time (see Section 9).

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate data

Request deletion (“right to be forgotten”)

Restrict processing

Object to processing (including marketing)

Port your data to another provider

Withdraw consent at any time

To exercise rights, email: [email protected]

10. Data Security

We take reasonable measures to protect your data, including:

Encrypted payment processing

Secure hosting

Access control

Regular audits

However, no method is 100% secure. You use the Services at your own risk.

11. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

12. International Data Transfers

Our Services may be accessed worldwide. Your data may be processed in the United States or other jurisdictions with different privacy laws. We use lawful transfer mechanisms when required.

13. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

14. Marketing Communications

You may opt out of marketing emails at any time by clicking Unsubscribe or emailing us directly.

Transactional emails (receipts, access links) cannot be unsubscribed from.

15. Changes to This Privacy Policy

We may update this Policy occasionally. The revised version will be posted on our website with a new “Last Updated” date.

Your continued use of the Services constitutes acceptance of the updated Policy.

16. Contact Information

If you have questions about this Privacy Policy, contact:

The Action Method LLC
Email: [email protected]